Femme Fatale DC

SALES ASSOCIATE

Job Description, 2019

FEMME FATALE DC is a platform that amplifies and connects womyn and nonbinary creatives, entrepreneurs and organizers. We create space to catalyze a feminine ecosystem; promote intersectionality across platforms; share our crafts; seek guidance and provide each other with practical and emotional resources.

JOB TITLE: SALES ASSOCIATE

SALARY: PAID, PART-TIME

LOCATION/BASE: FFDC POP UP SHOP 

REPORTING TO: ADRIANA MENDOZA


POSITION SUMMARY: 

This is a part-time outward facing, customer service and retail, role. The Sales Associate will support day to day operations of the Femme Fatale DC storefront, greet customers on arrival, assist customers with any questions about the products and services the company offers, and help customers with returns, refunds, and resolve common complaints. The Sales Associate is expected to be continuously updating their knowledge of the store products, services, and policies. Experience processing cash, card and digital payment methods in the Square interface is preferred. Our ideal candidate is self-motivated with a collaborative spirit and a willingness to try new things.

RESPONSIBILITIES:  

  • Create an outstanding buying experience for the customer. 

  • Assist the store manager in ensuring that the functions and operations of the store are run in a proper fashion.

  • Cross-selling products to increase purchase amounts.

  • Process customer transactions using point of sales software. 

  • Maintain housekeeping standards of the sales floors, and storerooms, according to set protocols.

  • Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

  • Achieving established goals.

  • Directing customers to merchandise within the store.

  • Increasing in store sales.

  • Superior product knowledge.

  • Introducing promotions and opportunities to customers.

REQUIREMENTS:  

  • RetRetail experience. Merchandising experience a plus. 

  • Effective interpersonal and oral communication skills.

  • Ability to perform point of sale functions; familiarity with Square preferred.

  • Knowledge of cash handling procedures including cashier accountability and deposit control.

  • Conflict management

  • Can dedicate 10 hours per week.

  • Must be available to work weekends.

  • The physical capacity to stand, squat, sit and lift boxes weighing no more than 50lbs.

REWARDS: 

  • Access to Femme Fatale DC resources, networking opportunities 

  • Opportunity to be part of a woman owned start up.